How Do I Join?

Become a member in two easy ways: visit us in-store or join online by creating an account. If you join in-store and want to view your points balance and rewards activity, please create an online account, then visit the My Rewards tab in your account dashboard.

PLEASE NOTE: Membership sign-ups are limited to one email address per customer.

How do I Earn Points? 

You can earn points in several ways. Receive 1 point for every dollar spent, excluding taxes and shipping costs. 

Please note that during extra point promotions all other point multiplier incentives will not apply to your purchase. 

Action	Points	Limit
Join the Program	100 points	Once
Spend 1$	1 point*	None
Follow on Instagram	25 points	Once
Follow on Facebook	25 points	Once
Write a Review	30 points	None
Birthday	Depending on tier level*	Once/year

* Log-in to your account to determine tier level and how much is rewarded. Additional points may be awarded for the product of the month or during different promotions. 

 

Do Parker Clay gift cards count towards my account?

The individual who purchases the gift card will see the total amount purchased in their VIPurpose account. However, orders placed with a gift card do not count toward the lifetime spend in your account.

What happens to my points if I make a return?

When you return an item, you lose the associated credit you originally earned by buying the item.

If you return an item using a rewards credit you will not get the points you earned for that purchase back, but you will get the reward points that you used to make that purchase back in your account

Do my Points expire? 

Your points will be valid for use for 1 year. To keep points valid you must make at least one purchase or redeem points within the 1 year time frame. 

*Please read below for details on expiration of tier level. 

 

How do I redeem a Reward? 

You can use your points to redeem exclusive gifts. Visit the rewards dashboard in your account to see your available points and rewards. Once you are eligible for a reward, make sure you are logged into your account, add an item to your cart and use the drop down button on the check-out page to apply your reward.

PLEASE NOTE: Redemptions are one account per household and one gift card per purchase and redemptions are not eligible for use on Sample Sale items. 

Does my Tier Level expire? 

Rewards points are earned on an on-going basis starting on the date you joined the Program and continuously earned through completing various actions as a registered member of the Program. There is a one-year/365 days point expiration from the date in which you earned points. Your points will expire 365 days after you earned them. Expiration of membership tiers is as follows: at the end of your first year, you will remain in the tier that you reached in your first year for the entirety of your second year, and keep those benefits (e.g., the free shipping threshold). At the end of the second year, your tier for the third year will be based on your points earned in the second year only, and so forth. During the year, you can move up in tiers, but you will not drop below the tier you reached at the end of the previous year for the entirety of that year. However, if, by your anniversary date, you have earned a lower number of points than the tier you were in all year, you may drop to a lower tier based on your point total for that year. The signup date will be known as your “anniversary date.”