About Us:

Parker Clay is dedicated to transforming communities through social and economic empowerment. As a sustainable fashion brand that produces high quality leather goods and accessories for women and men in Ethiopia. We are primarily a direct to consumer E-Commerce brand that is quickly growing and pursuing growth to become a household name brand that is known for celebrating the value of people as much as the beautiful products we make. 

SEASONAL RETAIL ASSOCIATE (Santa Barbara)

Term: Part Time, 20hrs/week

Location: Santa Barbara, California

Parker Clay is looking for a PT Retail Sales Associate/Brand Ambassador to work in our Santa Barbara Flagship location in Downtown Santa Barbara 20-25 hrs/week, during the holiday season (Nov - January). We are looking for someone who embodies exceptional customer service and holds experience in creating an unforgettable retail experience.

The ideal candidate is a self-starter, enjoys working in a dynamic team, wants to over deliver and go above and beyond for every customer, and shows a resourceful and proactive approach in all they do. 

Bonus eligible, generous employee discount and Kombucha on tap!

Responsibilities:

• Embody the mission and vision of Parker Clay with an understanding of how and why we do what we do
• Provide exceptional and personalized customer experience to each customer
• Contribute to the daily, weekly, and monthly sales targets, store goals, and KPIs
• Build business in the stores with strong focus on customers
• Able to open and close the store and follow all processes and procedures
• Successfully educate customers on product quality, design, style, and special materials
• Become a brand ambassador by quickly developing a deep understanding of all Parker Clay products, collection, and story
• Assist with showroom inventory organization and restocking, with a close on on keeping products polished and ready to purchase
• Assist with events while working with operations, customer experience and marketing teams
• Acting manager in showroom when manager is not present
• Work cross-departmentally to support initiatives
• Help manage and run the POS system to help customers with purchases, returns, and exchanges

Requirements:

• 2+ yr customer service focused experience, retail and leadership roles a plus
• Committed to excellent customer experience
• Strong personal identification with brand and mission
• Professional, positive and energetic attitude
• Energetic, kind, patient, and adaptable
• Must be familiar with Google Sheets/Excel, technology savvy
• Self-directed and hard-working with a "no task is too small" attitude
• Organized
• Confident in decision making
• Driven by an entrepreneurial spirit
• Able to multitask
• Able to detect problems and report information to appropriate personnel
• Flexible working schedules- weekends, events, evenings, etc
• Ability to carry boxes 20-30 lbs for moving stock
• High School diploma or equivalent