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Scratches and natural markings are part of the normal aging process of full grain leather. As you use your product they will begin to blend into the bag and create the beautiful aged leather look we love. We recommend using leather conditioner every couple of months to help with the aging process and to keep your product in good condition.

Our products are dyed using a combination of all-natural organic vegetable dyes, as well as industry standard chrome dyes, with increasing use of all-natural dyes. All of the tanneries we work with are committed to environmentally sustainable practices and the production of leather as a by-product of the livestock industry.

To daily care for your leather goods, make sure to protect them against excessive sunlight, dryness, moisture, and heat. To clean them, we recommend using a gentle leather polish or conditioning product to extend their natural life, color, and characteristics. We sell our own specially formulated leather conditioner here. To minimize damage from spills, wipe the product down as soon as possible with a slightly damp, clean cloth to minimize harsh stain lines. Let the product dry completely, then apply polish or leather conditioner to recondition and re-shine the surface.

At Parker Clay, we’re making our stand – our products are made to the highest ethical standards. While it’s great if a bag looks amazing on Instagram, there are bigger issues at hand, and so much more that goes into creating truly sustainable bags. Learn more about our ethically made handbags here.

If stains occur, use a soft pencil eraser, fine grade sandpaper, or a suede brush to clean stains from your purse. Rub at the stain gently with the eraser until the stain clears. Once it clears, rub down the purse with a clean towel or brush. Do not use leather conditioner on suede products.

Our heavy-duty canvas products can be cleaned with a damp cloth and a mild soap in the case of any spills or damage. Do not machine wash these products, as the leather components on them will be damaged.

Our handspun organic cotton blankets will only get softer with time. Hand or machine wash them as needed in warm water and tumble dry on a low heat setting.

Since shipment times vary depending on your location, every shipment is sent out with a tracking link that frequently updates the progress of the delivery. For domestic orders, the typical delivery times are 3 to 5 days, with the option of expedited shipping during checkout. For international orders, please allow for 14 days for delivery. All customs and duties fees are included at check-out. Please note all International orders are FINAL SALE.

In these instances, packages have either been delivered to a nearby address or will show up on the following day. We recommend allowing 1-2 days for delivery and then contacting the carrier. Once a package leaves our warehouse, the postal carrier assumes responsibility to ensure that it is delivered timely and accurately. Parker Clay does not assume responsibility for lost or stolen packages.

If you are unable to resolve the issue with the postal carrier, feel free to reach out to us at info@parkerclay.com and we can assist you further.

Yes! We offer international shipping options at check-out. You will see all shipping and customs fees at time of check-out, which means no extra costs at the time of delivery.

All international orders will get shipped out within 1-2 business days, shipping times will vary depending on the destination. 

We stand behind the quality of craftsmanship, workmanship, and materials of each and every one of our products; so much so that we offer you a lifetime guarantee on everything we make. We want you to shop with confidence knowing our products will stand the test of time, so our promise to you is simple; if any of our items fail to keep up with you over time, we will repair or replace it free of charge.

• Animal damage
• Spills or damage from exposure to extreme weather conditions
• Damage caused by mishandling via airline or third party shipping companies
• Extreme wear and third-party alterations made to the item.
• Products purchased during our Sample Sale

To submit a product for repair please fill out this FORM
For inquiries about repairs visit our FAQ Page

WHOLESALE: We currently offer wholesale only on a case-by-case basis. Please contact us at gifting@parkerclay.com to inquire about wholesale opportunities.

CORPORATE GIFTING : We’ve developed premium gifts with purpose that give far more than just a product. From employee recognition to client gifts, Parker Clay creates memories for a more thoughtful and meaningful way of gift giving that will last a lifetime. To learn more about Please visit our corporate gifting page >>

Yes! Our Flagship store is located in downtown Santa Barbara You can visit us at:

133 E Anapamu St
Santa Barbara, CA 93101    

We are open: (see google hours for updates)

MON - SAT - 10 AM - 6 PM            
SUN 10 AM - 6 PM

See our Terms of Service and Privacy terms here.

If you are using a discount code on an order, discounts and other promotions cannot be combined.

If an item goes on sale after you have purchased we will honor the lowest discounted price if the purchase was made within 48 hours of the sale.

Gift cards are not considered a discount, they are treated as a form of payment.

For questions about any discount codes you have received please email us at info@parkerclay.com